Frequently Asked Questions compliant surcharging

With surcharging,  businesses are able to reduce credit card acceptance cost up to100%. All while staying sensitive to the costumer experience. Making it fair for both business and customer.

Yes. In 2013, new regulations made it possible for businesses in America to pass on the cost when customers opt to pay with credit cards for convenience or rewards, just as colleges and the government had long been allowed do. As of today, only two states—Connecticut, and Massachusetts—do not permit surcharging.

Yes. You should provide a clear notice of the surcharge at the point of sale, such as at the entrance to your store or on your website, and you must also include the surcharge on the receipt. Additionally, you should inform your customers about the surcharge verbally or through clear signage so that they are aware of the additional fee before they make a payment.

Yes. A surcharge is an extra fee charged for using a certain payment method, while a convenience fee is an additional fee charged for using an alternative payment channel outside of the merchant's usual payment method.

No, surcharging is only permitted for US cardholders.